Patient Transportation Services

 

Non-Emergency Transportation (NET) is a program for eligible patients to provide transportation to and from medical appointments.

Ashtabula County Transportation System (ACTS) Door-to-Door Service

Provides services to all areas of Ashtabula County not accessible by the point deviation bus routes. Door-to-door service is Monday through Friday 7 a.m. to 5 p.m. Trips should be scheduled 24 to 48 hours in advance.

You can call 440-992-4411 or toll free at 800-445-4140. When you call, please be ready to tell the service:

  • Where you are starting from
  • Where you would like to go
  • When you need to arrive
  • When you need to return

Seat belts must be worn at all times unless exempt by law. Persons requesting medical exemption must have a medical statement or certificate with them or on file with ACTS administration. Upon scheduling a trip with door-to-door service, you will be given a 30-minute range time during which you can expect to be picked up. Drivers are directed to wait no longer than five minutes after arriving at your pickup location.